Catering Supervisor

About the Role

Our client is seeking a motivated and experienced Catering Supervisor to oversee daily operations and lead a team at their busy venue in Norwich . This role is pivotal in ensuring the delivery of high-quality food and beverage services, maintaining exceptional customer satisfaction, and managing the front-of-house catering team. You will be responsible for ensuring smooth service delivery, adhering to company standards, and supporting the catering manager in achieving operational goals. This position requires strong leadership skills and a hands-on approach to management.

Key Responsibilities

• Supervise and direct the daily activities of catering staff, ensuring efficient service delivery.
• Train new staff members and provide ongoing coaching and performance feedback.
• Ensure all catering areas are clean, well-maintained, and comply with health and safety regulations.
• Assist in managing inventory, stock rotation, and ordering of supplies.
• Liaise with clients and event organizers to ensure their catering needs are met to a high standard.
• Handle customer feedback and resolve any issues that may arise during service.

Requirements

• Previous experience in a supervisory role within the catering or hospitality industry.
• Strong understanding of food and beverage service operations and best practices.
• Excellent leadership, communication, and interpersonal skills.
• Ability to work effectively under pressure and manage multiple tasks simultaneously.
• Knowledge of health, safety, and hygiene standards in a catering environment.
• Flexibility to work shifts, including evenings and weekends, as required for events in Norfolk .

Benefits

• Competitive salary and benefits package.
• Opportunity for career advancement within a reputable catering organization.
• A dynamic and fast-paced work environment with a focus on team success.
• Exposure to diverse events and client interactions.
• Supportive management and a friendly team atmosphere.