Catering Team Lead

About the Role

Our client is seeking an experienced and motivated Catering Team Lead to oversee service delivery for their events in Nottingham . In this hands-on role, you will lead a team of catering staff during events, ensuring high standards of service, client satisfaction, and efficient operation. You will be responsible for managing service flow, addressing client needs on-site, and motivating your team to perform at their best. This position requires excellent interpersonal skills, a strong understanding of event catering, and the ability to work effectively in a dynamic environment.

Key Responsibilities

• Lead and manage catering service teams during events, ensuring smooth and professional execution.
• Supervise staff performance, providing guidance, training, and support as needed.
• Ensure all service standards, presentation, and hygiene requirements are met.
• Act as the main point of contact for clients on-site, addressing requests and resolving issues promptly.
• Manage event setup, service, and breakdown efficiently and effectively.
• Collaborate with the catering management team to provide feedback and contribute to service improvements.

Requirements

• Proven experience in a supervisory or team lead role within the catering or hospitality industry.
• Strong understanding of event service standards and protocols.
• Excellent leadership, communication, and customer service skills.
• Ability to remain calm and effective under pressure during busy events.
• Flexibility to work evenings, weekends, and holidays as required by event schedules.
• A commitment to delivering exceptional guest experiences.

Benefits

• Competitive salary with potential for event bonuses.
• Hybrid role offering a blend of on-site event leadership and some remote administrative tasks.
• Opportunity to develop leadership skills within a reputable catering company in Nottingham .
• Comprehensive training and development programs.
• A dynamic and rewarding work environment.