Central Spares Supply Planning Manager

Central Spares Supply Planning Manager (FTC) | Tech Operations Supply Chain | Hybrid Working | Hatfield

Please note this is a 14 month fixed term contract

Introduction

We are Ocado Group, and we're bringing world-class automation to online grocery. Our Ocado Smart Platform (OSP) combines cutting-edge robotics, AI, and IoT within our advanced CFCs (Customer Fulfilment Centres). We've mastered the single pick, transforming online delivery for our global partners. Join us and be part of a team pushing the boundaries of retail technology.

About The Role

As Central Spares Supply Planning Manager, you will lead a team of planners delivering spare parts and equipment globally to Customer Fulfilment Centres and client sites. You will optimise inventory accuracy, drive material availability, and advance our Oracle Fusion MRP planning systems while supporting the Global Spares Director.

In this role, you will lead continuous improvement initiatives across end-to-end supply chain processes and manage 3PL relationships. You will also support new product integrations and mentor your team to maintain high service levels internationally.

Key Responsibilities

• Direct line management of Central Spares Supply Planners, supporting career growth through mentoring and regular performance reviews.
• Ensure overall material and finished goods availability to consistently meet global demand plans in a balanced, cost-effective manner.
• Lead the operational development and continuous enhancement of MRP planning processes within Oracle Fusion.
• Act as the key escalation point for supply planning issues and conduct regular reviews with service and management teams to refine end-to-end supply chain workflows.
• Oversee daily supply planner workloads, priorities, purchase orders, sales orders, and supplier interactions.
• Maintain, review, and communicate up-to-date Standard Operating Procedures (SOPs) and training for supply planning processes.
• Manage daily operational requirements and statements of work (SOW) for Central Spares warehousing and third-party logistics (3PL/2PL) providers.
• Drive the supply chain and operational integration of new products into the Central Spares ecosystem.
• Manage inter-site stock transfers and maintain meticulous inventory data accuracy with internal and external stakeholders.
• Resolve invoice queries by identifying root causes and support the monthly spares financial reporting process.

Essential

What We’re Looking For

• Bachelor’s degree in Supply Chain Management, Operations, Logistics, Business Management, or a related discipline.
• Proven operations management experience within a demand and supply chain environment.
• Demonstrable line management experience with a track record of leading, mentoring, and developing teams.
• Deep understanding of S&OP and operational processes, along with hands-on experience using MRP/ERP platforms.
• Proven track record of leading and successfully delivering continuous improvement initiatives across supply chain workflows.
• Strong analytical capabilities with the ability to interpret large datasets with meticulous attention to detail.
• Excellent written and verbal communication skills, with the ability to engage effectively across all organisational levels.
• Proficiency with Excel, Google Workspace tools, CMMS, and advanced ERP/MRP software.

Nice to Haves

• Experience working directly with Oracle Fusion MRP systems.
• Experience overseeing international 3PL/2PL supplier relationships and warehouse operations.

Benefits

We believe in supporting our people with meaningful, flexible benefits that prioritise well-being and work-life balance. Here's a snapshot of what you can expect:

• Time to recharge: 25 days annual leave (rising to 27 after 5 years), plus the option to buy more - and 30 days a year to work from anywhere in the world.
• Health & wellbeing: Private Medical Insurance from your first month, wellbeing support through specialist apps and EAP, plus Income Protection and Life Assurance.
• Family-first policies: 22 weeks paid maternity/primary carer leave and 6 weeks paid paternity leave
• Financial support: Pension with employer matching up to 7%, share schemes (Sharesave & BAYE), and interest-free loans for train tickets.
• Commuter perks: Cycle to Work Scheme and free shuttle buses to/from Hatfield and Welwyn Garden City stations.
• Exclusive discounts: 15% off at Ocado.com with free delivery (starting in your first month).

Be bold, be unique, be brilliant, be you. We are looking for individuality and we value diversity. We are an equal opportunities employer and we are committed to treating all applicants and employees fairly and equally. We are committed to making reasonable adjustments to provide a positive, barrier-free recruitment process and supportive work environment. If you have any support or access requirements, we encourage you to advise us at the time of application.

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