Claims Adjuster

About the Role

Our client is looking for a diligent and customer-focused Claims Adjuster to join their busy team in Coventry . In this role, you will manage insurance claims from initial report to settlement, ensuring fair and efficient resolution for policyholders. You will conduct thorough investigations, assess damages, negotiate settlements, and maintain accurate records. This position offers a great chance to develop your expertise in claims management within a supportive framework, contributing to customer satisfaction and the company's reputation for reliability.

Key Responsibilities

• Investigate insurance claims thoroughly, gathering all necessary documentation and evidence.
• Assess the extent of liability and damages, applying policy terms and conditions accurately.
• Communicate effectively with policyholders, claimants, and third parties throughout the claims process.
• Negotiate fair settlements within authority limits, striving for efficient and amicable resolutions.
• Maintain detailed and organized claim files, ensuring compliance with regulatory standards.

Requirements

• Previous experience as a Claims Adjuster or in a similar insurance claims role.
• Strong understanding of insurance policies and claims procedures.
• Excellent investigative, analytical, and negotiation skills.
• Proficiency in claims management software and Microsoft Office Suite.
• Commitment to providing excellent customer service and maintaining professional integrity.

Benefits

• Competitive salary and potential for performance bonuses.
• Hybrid working model offering flexibility between office and home.
• Generous employee benefits package including health cover and life assurance.
• Opportunities for professional development and qualifications in claims adjusting .
• A supportive team environment located in Coventry .