Claims Handler - Professional Indemnity

Your new firm

Our client, a leading international law firm with a highly regarded insurance practice, is looking for a Claims Handler to join its growing Bristol team. The team provides an outsourced claims handling service to leading professional indemnity insurers, managing claims against professionals under delegated authority from first notification through to resolution. The role is based in Bristol, with flexible/hybrid working available.

Your new role

You will join an established Claims Handling team, working closely with the Head of Claims and colleagues to deliver a high-quality and efficient service to insurer clients. You will manage your own caseload of predominantly pre-litigated professional indemnity claims, reviewing coverage, investigating claims, considering liability and quantum, and assisting insured professionals in responding to complaints and claims.You will also negotiate settlements within delegated authority, report to insurers, manage reserves and proactively progress claims towards resolution while seeking to avoid unnecessary litigation. You will work in line with insurer SLAs and KPIs, maintain accurate case management records, support insurer reporting and identify any emerging trends or risks.

What you'll need to succeed

You will have a strong grounding in claims handling, with relevant technical knowledge and experience. Experience within professional indemnity or insurance claims would be particularly relevant.You will be commercial, proactive and comfortable managing your own caseload, with the ability to build effective relationships with insureds, insurer clients, intermediaries and external suppliers. Strong communication, organisation and client-service skills are essential, alongside the ability to work collaboratively as part of a supportive team.

What you'll get in return

Joining a leading international law practice, alongside a competitive salary, you will have access to a wide range of the firm's benefits. Our client boasts an extensive variety of benefits, including the Cycle to Work Scheme, dental and medical insurance, income protection, gym memberships amongst more. Their modern offices are in central Bristol.

What you need to do now

If you're interested in this role, please contact Leila Manson at Hays Legal for further information.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers.

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