Client Experience Senior Software Engineer - EMEA

Client Experience Senior Software Engineer – EMEA

About Digital Asset & the Canton Network: Digital Asset builds the technologies that are reshaping the foundations of financial markets. Our mission is to create the world’s most trusted, privacy‑enabled, and interoperable digital infrastructure for global finance. The Canton Network is the blockchain purpose-built for institutional finance, uniquely combining privacy, compliance, and scalability to enable real‑time, secure settlement across multiple asset classes. Governed by the Canton Foundation with participation from leading financial institutions, it is the proven link between the promise of blockchain and the power of global finance. Founded in 2014 and headquartered in New York City, with offices in London, Zurich, Budapest, Hong Kong, and Sydney, we are on a mission to transform finance—and that transformation is playing out rapidly on the Canton Network. If you’re interested in playing a crucial role at the intersection of traditional and crypto‑capital markets and want to help bring the next trillion dollars of finance on‑chain, join us.

The Digital Asset Client Experience (“CX”) Team works with enterprise clients to enable financial institutions and organizations to bring efficient, modern, and scalable Daml-based solutions for multi‑party workflows into production. CX team members provide advisory services to a large and diverse set of clients, and are involved in the end‑to‑end client relationship from pre‑sales and business development, requirements and solution design, through to software delivery and implementation.

The CX Senior Software Engineer is a role for people that come with prior experience and exposure to distributed computing or our product. These individuals are able to stand in front of a client to provide sound advice, and to become one of the team when working with clients on client solutions. They are comfortable facing senior leadership.

Key Responsibilities

• Able to leverage design thinking to propose robust client solutions.
• Good understanding of CQRS and event sourcing. Understands design patterns and architectural principles and can apply them to a solution.
• Can work across different languages to achieve client outcomes. Understands different testing approaches.
• Able to interview technical candidates and identify the best approach for a client implementation.
• Understands how to test for, identify, and remediate bottlenecks in performance of a client solution.
• Actively learns new features and can fold them into client solutions.
• Contributes to the DA Product with client experiences. Able to correlate delivery issues to product gaps as appropriate.
• Capable of measuring and monitoring the health of a running system.
• Deployment and fine‑tuning of more complex topologies into cloud environments, including load balancers and reverse proxies.

Key Criteria

• 5+ years of demonstrated experience in a software engineering delivery role.
• Must have experience designing, debugging, and performance‑tuning distributed systems (microservices or similar distributed architectures).
• Knowledge and experience, including strong hands‑on software engineering on large‑scale projects.
• Proficient in one or more functional programming languages (e.g., Scala, Haskell, F#).
• Experience and ability to lead technical resources, and collaborate effectively with others in a dynamic, fast‑paced, pressured environment.
• Operate with a careful blend of creativity and pragmatism, as Digital Asset is part of a community bootstrapping technology and demand for it while simultaneously working on tight delivery timelines.
• Demonstrate exceptional communication skills, including presenting complex concepts in front of both technical and non‑technical client audiences, effectively summarizing and presenting findings to senior‑level executives within Digital Asset and at clients, and interacting effectively with individuals, both internally and within the client organizations.
• Able to leverage excellent computer science fundamentals, including command of data structures, algorithms, and design patterns, with the ability to fluently translate them into working, elegant code.
• Skilled in working within an Agile environment, including participation in daily scrum meetings, backlog management, sprint definition, and retrospectives, preferably within a global team.
• Bonus points: Professional or personal experience in DeFi markets—welcomed, but not required.

NO AGENCIES PLEASE!

Connect With Us

This is a rare opportunity to help define an industry and join a dynamic team of technology innovators.

Digital Asset is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, sex, religion, sexual orientation, age, disability, citizenship status, veteran status or any other basis protected by applicable law. If and as required by applicable law, all persons hired to work at Digital Asset will be required to verify identity and eligibility to work in the location for which they have an offer to work and to complete the necessary employment eligibility verification documents upon hire. Applicants with disabilities who require accommodation should contact

As part of our commitment to equal opportunity, Digital Asset believes that all employees should receive equal pay for equal work and is committed to this principle in its pay structure. DA also offers family‑friendly benefits in addition to flexible work arrangements.

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