Client Service Associate

If you have substantial financial planning administration experience and want to focus on high-level business processing rather than basic administration, this permanent Client Services Associate role in Edinburgh or Aberdeen offering £28,000 to £36,000 provides an excellent platform to advance your career. You will need to be based within commuting distance of either location.

Your purpose You will join an established private wealth management firm to deliver essential operational support across intricate client accounts. Your primary focus will be handling complex new business, processing platform transactions, and ensuring accuracy across high-value portfolios. Working closely with experienced team managers, you will ensure seamless service delivery from application submission through to completion.

What the job involves

• Preparing formal application documentation and issuing detailed client review reports
• Processing complex transactions including pensions, bonds, and protection products
• Executing platform business across major third-party investment and wrap platforms
• Managing adviser charging by raising fee invoices and drawing initial platform fees
• Updating and maintaining accurate client data and records on back-office systems

Client Services Associate Requirements

• Practical experience in a financial planning administration or client servicing role (essential)
• Strong working knowledge of pensions, investment bonds, and protection products (essential)
• Demonstrable experience processing business across investment wrap platforms (essential)
• Prior experience using financial planning software systems such as Xplan (desirable)
• Relevant industry qualifications such as CII or equivalent study (desirable)

About the business You will join a respected wealth management and financial planning business that values specialist product knowledge and operational accuracy. The firm provides a structured environment where technical capability is recognised, supported and rewarded.

What's on offer

• Starting salary of £28,000 to £36,000 dependent on experience
• 27 days annual leave plus statutory bank holidays
• Workplace pension scheme
• Comprehensive private healthcare coverage

• Hybrid working (Upon completing probation)
• Ongoing professional development and career progression opportunities

What happens next Your application comes directly to Premier Jobs UK, not the employer. Our specialist recruitment team reviews every application and responds to every candidate, whether or not you are progressed. Where your background matches the requirements, we will arrange a confidential screening call to discuss your career goals. We never forward your details to our client without your explicit agreement.

To explore this Client Services Associate vacancy in Edinburgh or Aberdeen, apply today.

Liability and disclaimer Premier Jobs UK Limited is acting as an employment agency for this permanent vacancy. Salary, benefits and on-target earnings are supplied by our client, may change, and form no part of any offer or contract. We give no warranty as to accuracy and accept no liability for reliance on this advert, except where liability cannot lawfully be excluded