Client Services Coordinator

About the Role

Our client is seeking a highly organized and personable Client Services Coordinator for their Derby office. This part-time role is crucial for supporting the client services team, ensuring smooth operations and excellent customer interactions. You will assist with managing client communications, scheduling, and administrative tasks, contributing to a positive client experience. The role offers a hybrid working model , combining essential office-based collaboration with the flexibility of remote work.

Key Responsibilities

• Provide administrative support to the client services team.
• Manage appointment scheduling and coordinate client meetings.
• Respond to general client inquiries via phone and email.
• Assist with the preparation of client documentation and reports.
• Maintain organized client records and databases.

Requirements

• Previous administrative or client support experience is beneficial.
• Strong organizational and time management skills.
• Excellent written and verbal communication abilities.
• Proficiency in Microsoft Office Suite and general office equipment.
• Ability to work effectively in a hybrid role , commuting to Derby as required.

Benefits

• Competitive pro-rata salary for a part-time role.
• Flexible hybrid working arrangement .
• Opportunities for learning and development.
• A friendly and professional office atmosphere in Derby .
• Contribution to a team dedicated to client satisfaction.