Client Services Coordinator

About the Role

Our client is actively seeking a detail-oriented and proactive Client Services Coordinator to join their established team in Plymouth . This role is essential for ensuring the smooth operation of client support functions and maintaining high levels of client satisfaction. You will be responsible for managing client requests, coordinating services, and acting as a key liaison between clients and internal departments. The ideal candidate will possess excellent organizational skills, strong communication abilities, and a dedication to providing efficient and effective client support, contributing to a positive and productive work environment in Devon .

Key Responsibilities

• Manage and process client service requests and inquiries efficiently.
• Coordinate with various internal teams to ensure timely delivery of services to clients.
• Maintain accurate and up-to-date client records and service documentation.
• Act as a primary point of contact for clients regarding service-related matters.
• Proactively identify potential issues and implement solutions to ensure client satisfaction.
• Support the client services team with administrative tasks and reporting.

Requirements

• Previous experience in an administrative or client services role.
• Excellent organizational skills and meticulous attention to detail.
• Strong verbal and written communication skills.
• Proficiency in using CRM software and Microsoft Office Suite.
• Ability to multitask and prioritize effectively in a busy environment.

Benefits

• Competitive salary commensurate with experience.
• Opportunities for professional growth and development within the company.
• A supportive and team-oriented workplace in Plymouth .
• Comprehensive benefits package including health insurance.
• Generous holiday allowance and pension contributions.