Commercial Business Manager – Volkswagen Van Centre Peterborough

Commercial Vehicles Business Manager – Volkswagen Van Centre Peterborough

Create experiences you can be proud of.

Leading with ambition, integrity, and a customer-first mindset, as a Commercial Vehicle Business Manager you'll play a key role in driving the success of our commercial vehicle sales operation. Working closely with Sales Executives, customers, and key stakeholders, you'll maximise finance and insurance performance while delivering exceptional customer experiences for business and fleet clients.

Whether supporting sole traders, SMEs, or large fleet operators, you'll ensure customers receive tailored finance solutions that meet their business needs while maintaining the highest standards of compliance and professionalism.

What we can offer you

• Enjoy 33 days of annual leave (including bank holidays) to rest and recharge

• Save money every day with our exclusive retail discounts

• Drive a great deal with discounts on new and used cars, plus servicing offers

• Plan for the years ahead with our company pension scheme

• Balance home and work with our industry-leading family-friendly policies designed to help you spend more time with the people that matter

• Commute for less with our cycle-to-work scheme

• Prioritise your wellbeing with dedicated support for you and your family

• 24/7 access to healthcare professionals, ensuring you get the expert advice you need quickly and easily

• Make a difference with a paid day to volunteer in your community

• Invest in your future with our company share purchase plan

• Earn financial rewards when you refer a friend to join the team

• Keep learning and growing with our training and development opportunities for everyone.

• Life assurance with the option to increase cover

• We’re open to flexible working options – just ask

What you’ll do day to day

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Drive the sale of finance, insurance, and ancillary products across the commercial vehicle operation, working closely with customers to understand their business requirements and recommend tailored funding solutions, including hire purchase, lease purchase, contract hire, and other commercial finance products.

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Support the Commercial Vehicle Sales Team in achieving vehicle sales targets while delivering outstanding customer service and building strong relationships with business customers, fleet operators, and finance partners.

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Monitor finance penetration, product sales, profitability, and performance data, identifying opportunities and implementing strategies to maximise departmental success and overall business performance.

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Ensure all finance and insurance activities are conducted in full compliance with FCA regulations and company policies, maintaining the highest standards of professionalism and governance.

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Manage the customer handover process from order through to delivery, ensuring a smooth, efficient, and professional experience for every customer.

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Maintain accurate records and complete all administrative tasks in a timely manner, while acting as a role model for customer care, operational excellence, and professional standards.

Helpful skills and qualifications

Don’t worry about ticking off every single skill here − if you care about delivering great experiences as much as we do, we want to hear from you.

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Proven experience in a Business Manager, Transaction Manager, Sales Manager, or similar role within the automotive or commercial vehicle industry, with a strong understanding of commercial vehicle finance products, funding solutions, and finance platforms.

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Thorough knowledge of FCA compliance, Treating Customers Fairly (TCF), and relevant industry regulations, alongside a proven track record of achieving finance, insurance, and profitability targets.

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Experience working with business, fleet, and corporate customers, supported by excellent communication, negotiation, and relationship-building skills.

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Strong commercial awareness with the ability to identify growth opportunities, manage multiple priorities, and perform effectively in a fast-paced environment.

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Highly organised with excellent attention to detail, strong administrative skills, and confidence using dealership management systems.

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Full UK driving licence required.

We value diversity and believe it strengthens our team. If you don’t meet every requirement listed but are enthusiastic about this role and eager to learn, we encourage you to apply.

Be part of something big

Group 1 Automotive is on an exciting growth journey. We are home to over 7000 colleagues dedicated to providing exceptional customer service, with 114 dealerships in the UK, representing 21 brands at the forefront of automotive retail.

But you don’t need to love cars to work with us - just need to share our mission to create outstanding and trusted experiences for our customers, our partners, and our people.

Our Values

At Group 1 Automotive we pride ourselves on our five core values that are incorporated in all we that do.

Respect - Integrity - Transparency - Teamwork – Professionalism

These are the principles that every member of our team lives by, whether that be business functions, customer interactions, how we interact with the local community and even how we view each other in the team