Community Operations Volunteer Team Leader

Team: Centre

Location: Tyneside

Work pattern:21 hours per week, 8am-4pm with alternate weekends and bank holidays, some earlier starts and evenings possible

Salary: Up to £17,072.96 per year

Contract:Permanent

We are the UK's largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.

Will you join us and make life better for cats?

Responsibilities of ourCommunity Operations Volunteer Team Leader:

• promote and co-ordinate volunteering for the centre and within the local community

• develop contacts internally and externally e.g., with volunteers, employees, and the wider Volunteering Department

• recruit, train, schedule and support a team of diverse volunteers to enhance the smooth running of the centre and make a positive impact within the community

About theteam:

• our centres and branches care for thousands of cats each year until they are able to find a loving new homeand work towards our strategy - All for Cats

• dealing with thousands of visitors each month, our centres are the face of Cats Protection, and we pride ourselves on our employees providing the very best in animal welfare and customer service

• Our team is made up of a Centre Manager, Deputy Centre Manager a Senior Rehoming & Welfare Assistant and Rehoming & Welfare Assistants

What we're looking for in our Community Operations Volunteer Team Leader:

• a full, driving license is essential as some travel in the region is required

• proven team leader/supervisory experience

• experience of initiating and planning projects

• dedicated people person with the ability to communicate with a variety of stakeholders internally and externally

• understanding of volunteerism is a must!

What we can offer you in a role where you make a difference to cats' lives every day:

• Health and wellbeing benefits to help you stay well at work

• Ongoing learning and development to help you build your skills and grow your career

• 26 days' annual leave, increasing with service

• A competitive contributory pension scheme and life assurance for peace of mind

• Practical financial support, including access to Salary Finance

• Everyday support such as eye care vouchers and confidential advice services

• Enhanced sick pay and family-friendly policies to support you when it matters most

• Access to discounted pet insurance to help care for your pet's health

• Find out more about our reward package:

Interested? Here's how to apply:

Application closing date:11 November 2026

Interview date: 20 November 2026 TBC

Please note, we do not accept applications or speculative CVs from agencies.

Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.

If successful, your recruitment journey will include:

1. anonymised application form

1. in-person interview at the centre

Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.

Please email us if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey.