Complex Care Manager

Wolverhampton | £35,000 - £40,000 DOE | Full-Time, Permanent

Are you an experienced Complex Care Manager looking for a role where you can take real ownership of community-based care packages?

We are looking for a Complex Care Manager to oversee the delivery of specialist care packages across the West Midlands and Shropshire, supporting both adults and children with a range of complex clinical needs.

You'll take responsibility for setting up new packages, maintaining existing services and working closely with clients, families, clinicians and commissioners to ensure consistently high standards of care.

What's on offer? Salary of £35,000 - £40,000 per annum, depending on experience

Full-time, permanent position

Mileage paid for client visits

Company pension

Support from an experienced complex care leadership team

Autonomy to manage and develop your own services

Opportunities to progress into regional or strategic leadership

Opportunity to play a key role in developing specialist community services

The role As Complex Care Manager, you'll oversee community-based packages supporting adults and children with needs including tracheostomy care, ventilation, spinal injuries, acquired brain injuries and bowel care.

Your responsibilities will include:

Setting up and coordinating new complex care packages

Overseeing existing packages and maintaining high standards of care and compliance

Carrying out regular client visits across the West Midlands and Shropshire

Completing and signing off person-centred care plans

Working closely with clinicians and MDTs to review complex care packages

Building relationships with ICBs, local authorities and other commissioners

Preparing and submitting reports to commissioners

Leading, supporting and supervising care teams

Completing staff supervisions, appraisals and team meetings

Supporting rota management and ensuring packages remain appropriately staffed

Supporting safeguarding, incident management and service improvement

Participating in the management on-call rota

What we're looking for To be considered for this Complex Care Manager position, you should have:

Strong experience within community or domiciliary care

Previous management or senior leadership experience within complex care

Hands-on knowledge of complex clinical packages, such as ventilation, tracheostomy, spinal injury, acquired brain injury or bowel care

Experience supporting complex care packages for adults and/or children

Strong knowledge of CQC requirements and person-centred care

Confidence working with families, clinicians, commissioners and wider MDTs

Strong leadership and problem-solving skills

Full UK driving licence and access to your own vehicle

Flexibility to travel across the West Midlands and Shropshire when required

This is an excellent opportunity for an experienced care professional who wants greater ownership of services and the opportunity to help develop high-quality complex care in the community.

If you're interested in this Complex Care Manager opportunity in Wolverhampton, apply today or contact Callum on (phone number removed) for more information