Connect To Work Triage Co-ordinator

An exciting full time opportunity has opened up at CPSL Mind.

CPSL Mind is a vibrant, values-led charity that supports local people in their recovery from mental health issues, promotes wellbeing and campaigns against stigma and discrimination.

Connect To Work Triage Co-ordinator Salary: £27,113.00 per annum Salary Scale Point: 15 Hours: 37.5 hours per week, Monday to Friday Based: Peterborough with hybrid working option

About CPSL Mind

Cambridgeshire, Peterborough and South Lincolnshire (CPSL) Mind is a progressive and expanding mental health charity. Our vision is a society in which everyone has positive mental health and feels part of a connected community.

Our work ranges from prevention and early intervention to award-winning crisis support. We also seek to influence positive change through our training services and ground-breaking campaigns activity.

About the Service

The Connect to Work Triage Coordinator is a key role, coordinating activity between referrers and partner providers to ensure individuals receive support and guidance to support them to enter, return to, or stay in work. This role is responsible for triaging Expressions of Interest for the Connect to Work programme, delivered in partnership with Cambridgeshire County Council and other specialist providers.

This role will:

• Provide the first point of contact and support for individuals referring in

• Oversee completion of pre-assessment of eligibility against defined criteria

• Ensure the smooth handover of eligible referrals through to specialist employment services

• Connect ineligible referrals with an appropriate local service, maintaining a strong understanding of CPSL Mind services, local groups and other local service providers

• Support the collection of data and impact stories required for reporting against key performance indicators.

• Taking general enquiries

Key criteria:

• You should have demonstrable ability to connect with individuals and staff with empathy, compassion and understanding in relation to their unique challenges and needs.

• Strong verbal and written communications skills are essential, with the ability to clearly articulate ideas and instructions.

• Proven ability to work collaboratively and build strong professional relationships with a diverse range or stakeholders, including individuals, employers and healthcare providers

Closing date: 28th September 2026 Interview Date: To be advised

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

CPSL Mind is an equal opportunities employer and welcomes applications from all sections of the community.

We actively promote equality of opportunity for all with the right mix of talent, skills and potential and welcome applications from a wide range of candidates, including those with criminal records. Having a criminal record will not necessarily bar you from working with us. This will depend on the nature of the position and the circumstances and background of your offences.

No agencies please