Corporate Receptionist

Reception Team Leader – Corporate Hospitality

Edinburgh | £33,000 | Monday–Friday | Permanent

ETAB-Recruits is recruiting an experienced Reception Team Leader for a prestigious corporate hospitality environment in Edinburgh.

This is an excellent opportunity for a confident, service-driven hospitality professional who enjoys leading a team, delivering exceptional guest experiences and maintaining the highest standards of front-of-house service.

We are particularly interested in candidates from luxury hotels, premium corporate reception, airlines, guest services or other high-end hospitality environments.

The role

• Lead, motivate and support a professional reception team.

• Ensure every guest receives a warm, polished and memorable welcome.

• Maintain exceptional standards across reception and meeting room services.

• Build positive working relationships with clients and colleagues.

• Coordinate meeting room bookings, refreshments and audiovisual requirements.

• Support team rotas, onboarding and performance development.

• Identify opportunities to improve service delivery and guest experience.

About you

• Previous supervisory or team leadership experience in a premium service environment.

• A strong background in reception, hospitality or guest services.

• Excellent communication and interpersonal skills.

• A professional appearance and confident, welcoming manner.

• Strong organisational skills and attention to detail.

• A hands-on leadership approach and a genuine passion for customer service.

What's on offer?

• £33,000 annual salary.

• Permanent, full-time employment.

• 40 hours per week, Monday to Friday, on a shift rota between 7am and 8pm.

• Pension, wellbeing support and employee benefits.

• Learning, development and career progression opportunities.

If you're an experienced hospitality or reception professional ready for your next leadership opportunity, we'd love to hear from you.

Apply today through ETAB-Recruits for a confidential discussion