Credit Control / Customer Operations Specialist

Your new company:

You will be joining a growing business in a newly created role.

Your new role:

This is a varied role that will include customer service, order processing, logistics and accounts receivable duties. With involvement in the full order to cash cycle, your duties and responsibilities will include:

• End-to-end order processing, including order capture, processing, dispatch coordination and customer collection
• Providing excellent levels of customer service at all times
• Dealing with customer queries
• Producing accurate customer invoices
• Credit control duties: resolving invoice-related queries and collecting payments in line within agreed terms
• Contacting customers by telephone, email and letter to follow up on overdue invoices and late payments
• Monitoring customers against credit limits, holding and releasing orders as required
• Aged debt reporting

What you'll need to succeed:

This position requires a strong service mindset, excellent customer service skills and previous credit control / accounts receivable experience. You will enjoy a varied work load, be commercially minded and have a "muck in" attitude. Working in a small team, cross-training and helping out in other areas of the business when required is essential.

What you'll get in return:

This is an excellent time to join a growing business in a newly created role. Competitive salary + bonus On-site parking

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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