Credit Control Team Leader

Credit Control Team Leader Location: Blackburn Salary: Up to £35,000 per annum Contract: Full-time, Permanent Working Pattern: Hybrid - 3 days in office, 2 days WFH

Client Details

As Credit Control Team Leader, you'll be responsible for overseeing the day-to-day credit control operation, ensuring outstanding debts are managed effectively and customer accounts are kept within agreed terms.

You'll lead and support a team of credit controllers, monitor performance and work closely with internal departments and customers to resolve queries and minimise overdue debt.

Description

The key responsibilities of a Credit Control Team Leader:

Leading, motivating and developing the credit control team Managing the day-to-day credit control function Monitoring aged debt and ensuring outstanding balances are actively pursued Setting and monitoring team KPIs and performance targets Reviewing customer accounts and credit limits Handling escalated customer queries and complex debt issues Working closely with sales, finance and other departments to resolve account queries Producing regular aged debt and performance reports Identifying opportunities to improve credit control processes and procedures Supporting cash collection and maintaining strong cash flow Ensuring appropriate credit control procedures and controls are followed Providing regular updates and reporting to senior managementProfile

A successful Credit Control Team Leader will have:

Previous experience in credit control, ideally at a senior or supervisory level - essential Experience managing, mentoring or developing a team Strong knowledge of credit control and debt collection processes Excellent communication and negotiation skills A confident and professional approach when dealing with customers Strong attention to detail and organisational skills The ability to analyse aged debt and identify areas requiring action Good Excel skills A proactive approach with the ability to work independently and as part of a wider finance teamJob Offer

A salary up to £35,000 per annum Hybrid working - 3 days in office, 2 days working from home Flexible core working hours On-site free car parking Exciting opportunity to work within a growing business Genuine progression and development opportunities