Credit Controller

Credit Controller

Location: North Lincolnshire

About the Company

Bring your credit control experience to a fast-paced, progressive organisation in North Lincolnshire. Our client is an established business producing bespoke products for customers across the UK and mainland Europe, offering an opportunity to put your skills to work as a Credit Controller.

About the Role

Take ownership of a portfolio of customer accounts across the business, using your credit control skills to maximise cash collection and ensure payments arrive on time. You’ll help protect the business’s assets through sound financial controls while meeting agreed transactional service-level agreements (SLAs).

Put your communication and problem-solving skills to work alongside customers, sales managers and internal teams. Together, you’ll resolve queries, manage credit risk and support accurate, efficient credit control processes.

Key responsibilities

• Proactively collect overdue invoices across the customer base and negotiate payment plans.

• Maintain regular contact with customers and sales managers to manage credit risk and resolve issues that could delay payment.

• Analyse aged debtors and review credit limits to ensure balances remain within agreed limits.

• Prepare and issue payment applications, invoices and supporting documentation, including invoices for dispatched products.

• Liaise with internal stakeholders regarding approval to dispatch products.

• Produce statements for credit accounts and investigate customer queries through to resolution.

• Reconcile final accounts and manage retentions.

• Post cash, bank cheques, and accurately allocate and match customer payments.

• Set up new customer accounts and maintain accurate, up-to-date customer master data.

• Build and maintain effective relationships with key customers, suppliers and internal stakeholders.

• Identify and promote improvements to credit control processes and procedures that support individual and team performance.

Candidate Profile

You will be an experienced Credit Controller with a strong track record in debt collection and a diplomatic, hands-on approach. You will be confident taking ownership of your accounts, resolving queries and contributing to stronger processes and financial controls.

Essential Skills & Knowledge

• Experience in credit control and a proven ability to collect outstanding debt.

• Strong analytical skills and attention to detail.

• Excellent organisational and time-management skills.

• Strong verbal and written communication skills, with a clear, professional approach.

• Excellent interpersonal skills and the ability to work effectively with colleagues, customers and suppliers.

• Confidence working independently and as part of a team.

• Proficiency in Microsoft Excel.

• A commitment to accuracy, high standards and getting the job done right