Crematorium Technician

Crematorium Technician

Location: Antrim and Newtownabbey
Salary: £17.45
Hours: 37 hours per week
Duration: Temporary, Full-Time
Working Hours: Monday - Friday, 9.00am -5:00pm

Application Deadline: Friday 25th September at 12pm

Key Responsibilities

• Operate cremators and associated equipment safely and efficiently.
• Monitor, record and control cremation processes, ensuring compliance with statutory regulations and environmental standards.
• Carry out routine maintenance, fault finding and basic repairs to crematory equipment.
• Maintain accurate records relating to cremations, permits and cremated remains.
• Ensure correct identification, handling, storage and disposal of cremated remains.
• Provide compassionate bereavement support to families, funeral directors, officiants and members of the public.
• Operate ceremony room technology, including webcasting, audio and visual tribute systems.
• Maintain high standards of cleanliness, security and presentation throughout the crematorium and grounds.
• Assist with memorial garden maintenance and memorial installations.
• Support stock control of crematorium consumables and equipment.
• Ensure compliance with Health & Safety, COSHH, manual handling and risk assessment procedures.
• Act as a key holder and provide cover for office and operational duties as required.
• Participate in training, staff development, public events and commemorative services.
• Deliver excellent customer service while maintaining dignity, respect and professionalism at all times.

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Qualifications

• CTTS accredited (Institute of Cemetery and Crematorium Management) or willing to obtain accreditation within an agreed timeframe.
• First Aid qualified or willing to undertake training.
• Competent literacy and numeracy skills.

Experience

• Minimum 1 year's experience in a bereavement-related environment (e.g. crematorium, cemetery, funeral services or bereavement support).
• Experience monitoring work processes, identifying issues and implementing corrective actions.
• Experience delivering high standards of customer service.
• Understanding of Health and Safety legislation and safe working practices.

Skills & Knowledge

• Excellent communication and interpersonal skills.
• Ability to demonstrate empathy, sensitivity and professionalism when dealing with bereaved families and stakeholders.
• Ability to work effectively as part of a team.
• Good IT skills, including Microsoft Windows applications.
• Knowledge of cremation legislation and crematorium operations.
• Basic knowledge of cremator operation and maintenance.

Other Requirements

• Full current driving licence (or alternative means of meeting transport requirements).
• Physically fit to undertake manual handling duties.
• Willingness to work overtime and flexible hours when required.