Customer Order Coordinator

Your New Job Title: Customer Order Coordinator

Working hours: 9am - 6pm Monday - Friday with one hour for lunch

Duration: 3-4 months temporary role

Location: Central London (Office based role)

Who You'll Be Working for: Historic wine merchant.

Customer Order Coordinator - What You'll be Doing Each Day:

• Processing orders received from customers directly or via the Sales Team in an accurate and timely manner
• Processing customer call off requests
• Dealing with customer service queries
• Releasing website orders
• Updating customer price lists
• Take ownership and document customer complaints
• Processing orders to the agreed daily Warehouse Partner cut off times
• Arranging collections (returned wines)
• Investigating and processing credit notes
• Supporting the Sales Team

Customer Order Coordinator - The Skills You'll Need to Succeed:

• AX experience
• Data inputting experience necessary
• Diplomacy and confidentiality
• Teamwork vital
• Numeric
• Willingness to take on a variety of tasks
• Must show initiative and a sense of responsibility
• Genuine interest in the wine trade and enthusiasm for learning.
• Strong Microsoft Word, Excel, and Outlook

Please note that we can only consider candidates who are eligible to work in the UK and are able to provide relevant supporting documentation.

People First is committed to increasing diversity, and maintaining an inclusive workplace culture. We welcome applications from all qualified candidates regardless of their ethnicity, race, gender, religious beliefs, sexual orientation, age, marital status or whether or not they have a disability.

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