Customer Service Administrtor

Customer Service Administrator

We are working with an established and market-leading, independent supply and distribution company who work with Nationwide clients.

Due to business demands they are seeking an additional member of staff to work in their busy customer service team.

• £25,500 - £27,500

• Based in Chessington

• Free onsite parking

Key Responsibilities

• Liaising with customers via telephone, email or face to face

• Taking details of orders and inputting information accurately onto the inhouse database

• Advising on availability of stock and delivery dates

• Building and maintaining excellent working relationships with customers and colleagues

• Provide and demonstrate high levels of customer service at all times

Person Specification

• Previous Administration and customer service skills

• Possess excellent communication Skills

• Be numerate and literate

• Have excellent PC Skills

• Be able to work either on your own or as part of a team

• Ability to act in a calm and professional manner at all times

• Proactive, and positive, with a ‘can-do attitude

• Have a flexible approach to work and changing circumstances

• Ability to multitask

Additional Information:

• Working hours 08.00 – 5.00 pm Monday – Friday

• 31 Days Holiday including bank holidays and the Christmas shutdown

• Pension scheme/auto-enrolment.

• Career progression

• Onsite parking

• Close to the public transport network

Refer a friend and earn £100! If you have a friend who is also searching for a new opportunity in the local area, recommend Optima and if we place them (providing they complete their 3-month probation period), you will receive a £100 retail voucher of your choice!

Please note that if you have not been contacted within 5 working days, then unfortunately on this occasion your CV has not been shortlisted.

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Optima Recruitment Limited are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer