Customer Service Advisor (German Speaking)

Do you have an interest in cars and love speaking with people? We are looking for a fluent German-speaking multilingual candidate with excellent written and verbal communication skills, who is confident communicating professionally in both German and English to fulfil a fantastic opportunity for a Customer Service Advisor to join their team and help their customers.

To be considered for the role, you’ll require the following essentials:

A minimum of 1-2 years’ experience within a customer services/sales role witing the motor industry Excellent internal and external communication Proficient in MS Office Attention to detail Excellent telephone manner Within this position, you’ll also be:

Managing inbound & outbound calls Spotting opportunities to upsell products & services for maximising sales Handling live chat enquiries online with confidence Providing accurate information to customers, whether over the phone or in person Updating customer records and our internal database as needed Creating invoices, proformas, and credit notes Generating courier labels for outbound & inbound deliveries Liaising effectively with our internal technical team Acting as the vital link between customers and technical staff Salary & Working Hours

Salary is £30,000 per annum Working hours are Monday – Friday, 9am – 5.30pm (Office based) 24 days holiday plus 8 bank holidays Team building outings Development & training opportunities Talk Staff Recruitment is an established division of Talk Staff Group and works with companies throughout the East Midlands and UK with roles including many areas such as: Accountancy & Finance, Human Resources, Marketing, Contact Centre and Office Support.

Talk Staff Recruitment act as an Recruitment Agency in relation to this vacancy.

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