Customer Service Advisor – Multi-Channel Support

Wheatley Solutions in Edinburgh is seeking a Customer Service Advisor to deliver outstanding service across phone, email, SMS, webchat and social channels. The role focuses on resolving queries at first contact and supporting customers through repairs, housing guidance and payments, with emphasis on Lowther customers and factoring arrangements.

You will join a responsive team in a fast-paced environment, using strong IT skills and digital tools to maintain high standards of service.

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