Customer Service Advisor

Customer Service Advisor - West Norwood, London £27,053 + Performance Bonus Permanent | Full-Time | 5 Days out of 7

Are you passionate about delivering excellent customer service and helping people find the right solutions?

We are looking for a Customer Service Advisor to join a busy self-storage site in West Norwood. This is a varied role combining customer service, sales, administration, and day-to-day site operations.

Key Responsibilities

Providing excellent customer service in person, by phone, and via email Assisting customers in choosing the right storage solutions Driving sales and contributing towards site targets Managing customer accounts and administration Maintaining a clean, safe, and professional site environment Supporting daily operational tasks and site standards Undertaking key holder and lone-working responsibilities when requiredAbout You

Experience in a customer-facing, retail, or sales role Strong communication and customer service skills Confident working towards targets IT literate with good administrative skills Organised, reliable, and able to work independently Flexible to work a rota of 5 days out of 7What's on Offer?

£27,053 basic salary Performance-related bonus Full training and ongoing development Career progression opportunities