Customer Service Representative (Remote)

Customer Service Representative (Remote)

Overview

We’re looking for a professional and customer-focused Customer Service Representative to join a remote UK-based team.

This opportunity is ideal for someone with strong communication, problem-solving and organisational skills who enjoys supporting customers and delivering a positive service experience.

Job Snapshot

📍 Location: London, UK
🏠 Workplace: Remote
💼 Job Type: Permanent
⏰ Employment: Full-Time
🎯 Experience: Entry Level
💷 Salary: £35,000–£40,000 per annum

Key Responsibilities

• Respond to customer enquiries professionally and efficiently
• Provide clear information and practical support
• Resolve customer issues and escalate where appropriate
• Maintain accurate customer records and update internal systems
• Manage multiple enquiries while maintaining service quality
• Communicate with customers through phone, email and digital channels
• Follow customer service procedures and quality standards

Requirements

• Strong written and verbal communication skills
• Professional and customer-focused approach
• Good problem-solving and organisational skills
• Strong attention to detail
• Comfortable using online systems and Microsoft Office
• Ability to manage priorities and work independently remotely
• Previous customer service, retail, hospitality, administration or client-facing experience is beneficial

What We Offer

• £35,000–£40,000 annual salary
• Remote UK working arrangement
• Permanent, full-time position
• Opportunity to build valuable customer service and client-support experience
• Exposure to modern digital customer-support workflows
• Opportunity to strengthen communication, organisation and problem-solving skills

How to Apply

Apply in around 20–25 seconds — confirm your details, upload your CV and submit your application.