Delivery Operations Manager

About the Role

Our client is looking for a dynamic and experienced Delivery Operations Manager to lead their delivery team and operations in Oxford . This senior role requires strong leadership skills to manage a fleet of drivers and ensure the efficient, safe, and timely delivery of goods to customers across the region. You will be responsible for optimizing delivery routes, managing driver performance, and implementing best practices in logistics and customer service. The ideal candidate will have a proven track record in operations management within the transport or logistics sector, contributing significantly to the success and growth of our client's business in Oxfordshire and maintaining exceptional service standards.

Key Responsibilities

• Oversee all aspects of the daily delivery operations, ensuring efficiency and adherence to schedules.
• Manage, train, and motivate a team of delivery drivers to achieve performance targets.
• Develop and implement strategies for route optimization and cost reduction.
• Ensure compliance with all health, safety, and transportation regulations.
• Monitor key performance indicators (KPIs) and generate reports on operational performance.
• Foster strong relationships with customers and resolve any escalated delivery issues.

Requirements

• Proven experience in a management role within delivery operations or logistics.
• Strong leadership and team management capabilities.
• Excellent understanding of transport regulations and best practices.
• Experience with route planning software and delivery management systems.
• Strong analytical and problem-solving skills.
• Ability to operate effectively in a demanding and fast-paced environment in Oxford .

Benefits

• Competitive salary and performance-related bonus structure.
• Opportunity to lead and shape a key operational department.
• Comprehensive benefits package including health insurance.
• Company car provided for business use.
• Supportive management and a clear path for career progression.