Delivery Team Lead - Local Area

About the Role

Our client is seeking a motivated and experienced individual to step into the role of Delivery Team Lead for their operations in Brighton . In this hands-on role, you will oversee a small team of delivery drivers, ensuring operational efficiency, adherence to schedules, and high standards of customer service. You will be responsible for guiding your team, managing daily logistics, and acting as the primary point of contact for operational matters within the East Sussex region. This is an excellent opportunity for a natural leader with a strong background in delivery operations.

Key Responsibilities

• Lead, motivate, and manage a team of local delivery drivers.
• Organize and oversee daily delivery schedules and routes for the Brighton area.
• Ensure team members adhere to company policies, safety regulations, and customer service standards.
• Conduct regular performance reviews and provide constructive feedback to team members.
• Handle escalated customer queries or delivery issues, providing effective solutions.
• Monitor vehicle readiness and ensure prompt reporting of maintenance needs.

Requirements

• Previous experience in a supervisory or team lead role within logistics or delivery.
• Strong leadership and interpersonal skills.
• Excellent knowledge of the Brighton and surrounding East Sussex area.
• Ability to effectively manage time and prioritize tasks for a team.
• Good communication and problem-solving abilities.
• A valid driving license and a clean driving record are essential.

Benefits

• Competitive salary and potential for performance incentives.
• Opportunity to lead and develop a dedicated delivery team.
• Company vehicle provided for team lead duties.
• Ongoing training and professional development opportunities.
• A dynamic and supportive work environment.