Deputy Accommodation Manager

Change lives in a life-changing career

Today, 12 children and young people in the UK hear the shocking news they have cancer. Young Lives vs Cancer is the UK's leading cancer charity for children and young people. Young Lives vs Cancer fights tirelessly to stop cancer from destroying young lives. We provide social care, grants and free accommodation close to the hospital to help with spiralling costs.

About the role

We provide practical and emotional support to mitigate the impact of a cancer diagnosis and support during their cancer journey via expert needs led interventions. Our Accommodation Service is a key member of the integrated Social Work Service within the Services and Impact Directorate, you will play a crucial role in providing a high quality and efficient service to children, young people and families diagnosed with cancer

We are recruiting a Deputy Accommodation Manager in Bristol. This role supports the accommodation service locally and across the UK. Our Deputy Accommodation Managers ensure the Home is a safe and welcoming environment for children and young people with cancer and their families. They provide an efficient and effective service in line with the organisation's accommodation service specification.

Our organisation is committed to the safeguarding of children and vulnerable adults. This role is subject to an Enhanced criminal record check. If successful in application, this role requires an enhanced criminal record check to be completed ahead of starting in the role, together with comprehensive reference checks. A previous conviction is not necessarily a barrier to employment. We encourage qualified applicants to apply, and we will consider each case individually. A person cannot commence in post without these safeguards. Applicants should be aware these may take time. That is out of our organisation's control and forms part of the rigorous commitment to the protection of children and vulnerable adults.

What will I be doing?

No two days are the same at Young Lives vs Cancer. So, summarising your 'day to day' isn't easy. Here are some of the main things you'll be doing, but you'll find more details in the job description.

As Deputy Manager, you will support the Accommodation Manager in the safe and efficient management of the Accommodation site, ensuring optimal use of available resources. You will help develop, deliver, and facilitate a Community Model approach within your locality, working with Social Care teams, charity partners, and local organisations to provide comprehensive support for families. You will also support the charity's Brand and Income Generation initiatives aligned to delivering the community model.

What do I need?

Diverse perspectives and unique skillsets are at the heart of Young Lives vs Cancer. If you're passionate about making a positive impact and eager to learn, we encourage you to apply, even if you don't meet the criteria and person specification fully. Your potential is what matters most to us, and we're committed to fostering an inclusive and supportive work environment to help you develop.

We would love to hear from you if you have

• Experience in providing services to children and/or vulnerable families.
• Working experience in an accommodation or social care, or similar setting.
• Experience of cleaning and hygiene standards.

Knowledge and skills

• Ability to act as an ambassador for the Charity's cause within a community setting.
• Understanding of issues relating to childhood cancer, children and young people with disabilities or children and young people with life limiting conditions, including the impact of loss and grief on individuals.
• Ability to appropriately tailor both spoken and written communication with a range of stakeholders e.g. parents, children, team members and charity partners.
• Ability to coordinate support initiatives for the benefit of service users.
• Demonstrate good organisational and administration skills.
• Demonstrate strong research skills.
• Establish and maintain effective and collaborative working relationships.
• Awareness of Health and Safety requirements.

What will I gain?

For people to reach their full potential, they need the right environment. As a member of Team Young Lives, you'll be made to feel supported, valued and appreciated. Here's how we do it:

• Wellbeing, Thinking & Growth Days: four days a year to to step back from the day-to-day and focus on your own learning and development
• 27 days of annual leave plus Bank Holidays
• Generous paid and unpaid leave allowance
• Great family/caring leave entitlements
• 8% Employer pension contribution
• Access to our employee savings scheme

Families who have been supported by our Homes describe them as a lifeline. "Being so close to the hospital feeling so welcome and comfortable. A place of peace and rest during very difficult times".

Our commitment to Diversity, Equity, Inclusion and Belonging

At Young Lives vs Cancer, we recognise that opportunities for too many people remain a condition of their sex, ethnicity, class, gender identity, disability, sexual orientation - or a combination. This has never been acceptable to us as an organisation. We don't just accept difference, we value it, celebrate it, nurture it and we thrive because of it.

We're on a journey to be reflective of the diverse children, young people and families we support. We know we aren't there yet, and we're passionately committed to taking actions and making changes to be a truly diverse, inclusive and equitable organisation. This includes taking anti-oppressive action and removing barriers in our recruitment practices. We particularly welcome applications from members of minoritised communities. Our Diversity, Inclusion, Equity and Belonging strategy will tell you more.

We are committed to a fair and inclusive recruitment process. All applications are shortlisted by people, not AI or automated screening tools. To help reduce unconscious bias, applications are anonymised before shortlisting and assessed against the experience, skills and behaviours outlined in the job description.

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