Digital Workspace Engineer - Microsoft 365

Job Title

Digital Workspace Engineer - Microsoft 365

Job Description

We are currently seeking a Digital Workspace Engineer to contribute to building and maintaining a seamless digital workspace environment, supporting the adoption and optimisation of digital services that enhance the colleague experience.

As a Digital Workspace Engineer at Sage, you will focus on the Microsoft 365 ecosystem, spanning Microsoft 365 (including Gen AI capabilities), workplace technologies like digital signage and building access systems, and collaboration and device management tools.

Please note that this role is hybrid and will require you to work 3 days a week from our Newcastle office.

Key Responsibilities

• Deliver, maintain and enhance high-quality on-premises and cloud-based Digital Workspace solutions.
• Define and document technical requirements and ways of working across the M365 Digital Workspace, ensuring compliance with internal and external audit controls.
• Participate in all phases of the project lifecycle independently or part of a team.
• Continuously strive to make improvements to the existing applications and/or systems, services and processes.
• Assist with activities to educate others (within and outside of IT) regarding the impacts of planned deliveries and/or in the use of relevant tools.
• Participate in the investigation and resolution of incidents, problems and major incidents to a satisfactory outcome ensuring root cause is identified and solutions defined/implemented with changes to prevent re-occurrence.

Requirements
• Strong experience in Microsoft 365 administration and engineering.
• Proven experience administering SharePoint and Microsoft Teams.
• Knowledge of M365 Copilot, OneDrive and Exchange.
• Experience with M365 integrations, migrations, governance and policies.
• Familiarity with Entra/Azure and identity and access management.
• Strong hands-on technical and third-line support experience.
• Knowledge of Intune, AVD, Windows 365 and endpoint management is advantageous.
• Relevant SharePoint or Microsoft certifications are highly desirable.

Function

IT

Country

United Kingdom

Office Location

Newcastle

Work Place type

Hybrid

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