DV Cleared 2nd Line System Administrator

Job Title: DV Cleared 2nd Line System Administrator Location: Basingstoke (5 days customer site, weekly rotating shifts) Shift (Apply online only) and (Apply online only) on a Weekly Rotating Pattern Duration: Until 31/05/2027 with possible extension Rate: Up to £430 per day via an approved umbrella company Must be willing and eligible to go though the DV clearance process

Join a small, dynamic engineering team supporting a high-level government account where reliability, security and customer care matter. This is a contract role offering the chance to work in a fast-moving environment, explore new technologies, and help build a better service-within a secure setting.

What you'll be doing:

Monitor systems using event management tooling and respond to incidents through the incident process Triage, investigate and resolve 2nd-line tickets within agreed SLAs, keeping ticket hygiene and documentation spot on Escalate appropriately via the service management team when issues need further support Contribute to knowledge articles and SOPs, supporting continuous improvement and "shift-left" thinking Apply a logical troubleshooting approach in a changing, customer-facing environment Help maintain operational integrity by supporting agreed change/release and security processes Where needed, support Windows-focused infrastructure tasks across VMware-hosted environmentsWhat you'll bring:

Strong incident and request management mindset-investigate, resolve, and document clearly Proactive, organised working style with a customer-service focus Confidence working in secure or highly regulated environments (DV clearance required) Familiarity with event management tooling (e.g. SCOM / SolarWinds) Knowledge of VMware vCenter and experience supporting Windows infrastructure (VMware-hosted) Ability to troubleshoot effectively, communicate updates, and work well as part of a wider engineering team Scripting ability (PowerShell or similar) is beneficialIf you're DV cleared and ready to bring your Windows/2nd-line expertise to a secure, technically engaging environment, apply now-we'd love to hear from you.

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