E-commerce Analyst & Insights Specialist

About the Role

Our client is seeking a data-driven and analytical E-commerce Analyst & Insights Specialist to join their dynamic team in Southampton . In this crucial role, you will dive deep into e-commerce data to uncover actionable insights that will shape our online strategy and drive business growth. You will be responsible for tracking key metrics, identifying trends, and translating complex data into clear, concise recommendations for marketing, sales, and product development teams. This is a fantastic opportunity for a curious and detail-oriented individual to make a tangible impact on our online performance.

Key Responsibilities

• Monitor and analyze key e-commerce performance indicators (KPIs) such as conversion rates, average order value, traffic sources, and customer lifetime value.
• Develop and maintain dashboards and reports to track performance and communicate insights to stakeholders.
• Conduct A/B testing and other experiments to optimize website performance and user experience.
• Identify customer behavior patterns, market trends, and competitive insights to inform strategic decisions.
• Collaborate with marketing, sales, and product teams to implement data-driven strategies and campaigns.
• Provide actionable recommendations based on data analysis to improve online sales and customer engagement.

Requirements

• Proven experience as an E-commerce Analyst , Data Analyst, or similar role.
• Strong proficiency in data analysis tools such as Google Analytics, SQL, and Excel.
• Experience with data visualization tools (e.g., Tableau, Power BI) is a plus.
• Excellent analytical and problem-solving skills with a keen eye for detail.
• Ability to communicate complex data insights clearly and effectively to both technical and non-technical audiences.
• A Bachelor's degree in Statistics, Economics, Marketing, or a related quantitative field.

Benefits

• Competitive salary and comprehensive benefits package.
• Opportunity to work remotely and collaborate with a global team.
• Professional development opportunities and budget for training.
• Generous paid time off and company holidays.
• A data-centric culture that values insights and continuous improvement in Southampton .