Open roleExternal
E-commerce Analyst
- stoke on trent, staffordshire, ST1 1AA, United Kingdom
- Permanent·Remote
- Full time
- £45,000 - £45,000 Per Annum
Job Description
About the Role
Our client is seeking a data-driven E-commerce Analyst to join their expanding online business, operating on a fully remote basis. This pivotal role involves analyzing sales data, customer behavior, and website performance to identify trends, opportunities, and areas for improvement. You will translate complex data into actionable insights that guide strategic decisions for e-commerce growth. The ideal candidate is highly analytical, possesses strong technical skills, and enjoys uncovering the 'why' behind performance metrics, making a tangible impact from their home office.
Key Responsibilities
- Analyze website traffic, conversion rates, sales data, and customer behavior using analytics tools (e.g., Google Analytics, Adobe Analytics).
- Develop dashboards and reports to track key performance indicators (KPIs) for e-commerce operations and marketing campaigns.
- Identify trends, patterns, and anomalies in data to provide actionable recommendations for improving online sales and customer experience.
- Conduct A/B testing and other experiments to optimize website design, user journeys, and marketing initiatives.
- Monitor competitor performance and market trends to identify new opportunities and potential threats.
- Collaborate with marketing, sales, and product teams to communicate findings and support data-informed decision-making.
Requirements
- Proven experience as an E-commerce Analyst or similar data analysis role, with a focus on online retail.
- Strong proficiency in web analytics tools such as Google Analytics, Adobe Analytics, or similar.
- Advanced skills in data manipulation and analysis using tools like Excel, SQL, and potentially Python or R.
- Experience with data visualization tools (e.g., Tableau, Power BI) is a plus.
- Excellent analytical, problem-solving, and critical thinking skills.
- Strong communication skills with the ability to present complex data insights clearly to non-technical stakeholders.
Benefits
- Competitive salary and performance-based incentives.
- Fully remote work environment offering excellent work-life balance.
- Comprehensive health, dental, and vision insurance plans.
- Generous budget for professional development and online courses.
- Opportunity to shape the future of a growing e-commerce platform.