E-commerce and Social Media Officer

About the Role

Our client is seeking a motivated E-commerce and Social Media Officer to support their online sales and marketing efforts. This role focuses on enhancing the digital customer experience, managing social media engagement, and contributing to the growth of their online business. You will be responsible for creating appealing content, managing product listings, and actively engaging with the online community. This position is perfect for an organized individual with a passion for digital marketing and e-commerce, working within a hybrid model that offers a balance of remote and office-based work in Cambridge .

Key Responsibilities

• Assist in managing the day-to-day operations of the e-commerce website , including updating product details and ensuring accuracy.
• Create and schedule engaging content for social media platforms, aligning with brand guidelines and marketing campaigns.
• Monitor social media channels, respond to comments and messages in a timely manner, and engage with followers.
• Support the planning and execution of online promotions and marketing initiatives.
• Analyze website traffic and social media engagement metrics, contributing to performance reports.
• Collaborate with the marketing team to ensure cohesive online messaging and brand representation.

Requirements

• Previous experience in a similar role, such as social media coordination or e-commerce support.
• Familiarity with social media platforms and content creation best practices.
• Good understanding of basic digital marketing concepts and SEO principles.
• Excellent written and verbal communication skills.
• Proficiency in using common office software and willingness to learn new digital tools.
• Strong organizational skills and attention to detail.

Benefits

• Competitive salary and benefits package.
• Opportunities for learning and development in digital marketing and e-commerce.
• A hybrid working arrangement offering flexibility.
• Employee discounts on products.
• A collaborative team environment in a historic city.