E-commerce Assistant

About the Role

Our client is looking for an organized and proactive E-commerce Assistant to join their growing online team, working remotely. This position will involve supporting various aspects of the company's online store operations, from managing product data to assisting with customer inquiries. It's an ideal opportunity for someone eager to gain experience in the digital retail space and contribute to a dynamic, fast-paced e-commerce environment. You will be a key support for the e-commerce manager, ensuring a seamless online experience for customers.

Key Responsibilities

• Assist in uploading and updating product information, descriptions, and images on the e-commerce website.
• Help process and pack online orders, ensuring accuracy and efficient dispatch.
• Respond to customer service inquiries via email, providing timely and helpful information.
• Monitor online stock levels and report discrepancies to the relevant teams.
• Assist with basic website maintenance and updates as directed.
• Support the execution of online marketing campaigns and promotions.
• Conduct competitor research and market analysis as required.

Requirements

• Previous experience in an administrative or e-commerce support role is a plus.
• Strong organizational skills and excellent attention to detail.
• Good written and verbal communication skills.
• Proficiency with basic computer applications, including Microsoft Office Suite or Google Workspace.
• Ability to work independently and manage tasks efficiently in a remote setting.
• An interest in online retail and digital marketing.

Benefits

• Competitive hourly wage.
• Flexible working hours and a remote work setup.
• Opportunity to learn and develop skills in the e-commerce industry.
• Supportive team environment accessible via digital platforms.
• Gain valuable experience in online business operations.