E-commerce Platform Manager

About the Role

Our client is seeking a seasoned E-commerce Platform Manager to oversee and enhance their online retail presence. This pivotal role involves managing the day-to-day operations of their e-commerce platform, ensuring a seamless and engaging shopping experience for customers. You will work closely with development, marketing, and operations teams to drive growth, optimize performance, and implement new features. This hybrid role offers the flexibility to work remotely while also providing opportunities for in-person collaboration and strategic planning within our Cardiff office, fostering a dynamic approach to digital retail excellence.

Key Responsibilities

• Manage the end-to-end user experience of the e-commerce website , ensuring it is intuitive, visually appealing, and functional.
• Oversee the integration of new features, plugins, and third-party services to enhance platform capabilities.
• Collaborate with marketing teams to implement SEO strategies and optimize product listings for maximum visibility.
• Analyze website traffic, sales data, and customer behavior to identify areas for improvement and growth opportunities.
• Work with development teams to troubleshoot issues, implement bug fixes, and manage platform updates.
• Ensure compliance with all relevant regulations, including data privacy and security standards.

Requirements

• Minimum of 5 years of experience in e-commerce management or a related role within the retail industry.
• Proven expertise in managing e-commerce platforms (e.g., Shopify, Magento, Salesforce Commerce Cloud).
• Strong understanding of digital marketing principles, including SEO, SEM, and conversion rate optimization (CRO).
• Experience with web analytics tools such as Google Analytics.
• Excellent project management and cross-functional collaboration skills.
• Bachelor's degree in Business, Marketing, Computer Science, or a related field.

Benefits

• Competitive salary of 60000 per annum, dependent on experience.
• Hybrid work model combining remote flexibility with essential office-based collaboration.
• Comprehensive health, dental, and vision insurance plans.
• Generous paid time off and company holidays.
• Opportunities for professional development and training in e-commerce technologies.