E-commerce Platform Manager

About the Role

Our client is looking for an experienced E-commerce Platform Manager to oversee and optimize their online sales channels from their Cambridge location. This strategic role involves managing the e-commerce platform, ensuring a seamless customer journey, driving sales growth, and enhancing the overall online user experience. You will work with cross-functional teams to implement new features, improve site performance, and stay ahead of digital trends. This hybrid role offers a significant opportunity to shape the future of the company's online presence.

Key Responsibilities

• Manage and maintain the e-commerce platform, ensuring its stability, security, and optimal performance.
• Develop and execute strategies to improve website conversion rates, average order value, and customer lifetime value.
• Oversee product catalog management, including uploading new products, updating descriptions, and managing pricing.
• Collaborate with IT, marketing, and operations teams to implement new features, integrations, and functionalities.
• Analyze website performance data, user behaviour, and sales metrics to identify areas for improvement.
• Stay abreast of e-commerce best practices, emerging technologies, and competitor activities.

Requirements

• Proven experience in e-commerce platform management , preferably with platforms like Shopify, Magento, or similar.
• Strong understanding of e-commerce best practices, UX/UI design, and conversion rate optimization (CRO).
• Experience with web analytics tools (e.g., Google Analytics) and reporting.
• Excellent project management skills and the ability to coordinate with multiple stakeholders.
• Strong analytical and problem-solving abilities.

Benefits

• Competitive salary.
• Hybrid working model, providing flexibility.
• Opportunities for professional development and training in e-commerce technologies.
• Employee discounts on company products.
• Engaging work environment in the innovative city of Cambridge .