E-commerce Platform Manager

About the Role

Our client is seeking a strategic and experienced E-commerce Platform Manager to lead the development and optimization of their online store, operating in a fully remote capacity from Belfast . This critical role involves overseeing the technical aspects and user experience of the e-commerce platform, ensuring it is robust, scalable, and drives conversions. You will work closely with development teams, marketing, and operations to implement new features, troubleshoot issues, and enhance the overall digital shopping experience. This is an ideal opportunity for a technically adept manager who thrives in a remote-first environment and is passionate about e-commerce innovation.

Key Responsibilities

• Manage the day-to-day operations and ongoing development of the e-commerce platform, ensuring optimal performance and uptime.
• Collaborate with external development agencies and internal IT teams on platform upgrades, integrations, and new feature implementations.
• Define and prioritize the product roadmap for the e-commerce platform, balancing technical requirements with business needs.
• Analyze user behaviour and conversion data to identify friction points and opportunities for improving the customer journey and checkout process.
• Ensure the platform complies with all relevant security standards and data protection regulations.
• Stay abreast of emerging e-commerce technologies and trends, recommending strategic adoption to maintain a competitive edge.

Requirements

• Proven experience in managing and scaling e-commerce platforms (e.g., Magento, Shopify Plus, BigCommerce, custom-built solutions).
• Strong understanding of web technologies, APIs, and integrations relevant to e-commerce.
• Experience with A/B testing, conversion rate optimization (CRO), and user experience (UX) principles.
• Ability to translate business requirements into technical specifications and manage development projects.
• Excellent analytical and problem-solving skills, with a data-driven approach.
• Demonstrated ability to work effectively in a remote, collaborative team setting.

Benefits

• Competitive salary and potential for performance-based incentives.
• Fully remote position offering ultimate flexibility and work-life balance.
• Significant impact on the strategic direction and success of the e-commerce business.
• Allowance for home office setup and professional development.
• A forward-thinking company culture that embraces remote work and innovation.