E-commerce Social Media Lead

About the Role

Our client is seeking an experienced and innovative E-commerce Social Media Lead to spearhead their social media strategy from their Plymouth office. This leadership role is critical for driving brand awareness, customer engagement, and direct sales through compelling social media campaigns. You will be responsible for developing strategy, managing a small team or junior members, and ensuring our online presence effectively supports our e-commerce objectives, operating under a hybrid model.

Key Responsibilities

• Develop and execute a cutting-edge social media strategy to drive brand growth and e-commerce sales.
• Oversee the creation and curation of high-impact content across all relevant social platforms.
• Manage paid social advertising campaigns, focusing on optimizing budget and maximizing ROI.
• Lead community management efforts, fostering a positive and interactive brand environment.
• Analyze social media performance, providing actionable insights and reporting to senior management.
• Mentor and guide junior social media team members, fostering a collaborative environment.

Requirements

• Significant experience in social media management, with a proven track record in e-commerce leadership.
• Expert knowledge of social media platforms, advertising, and analytics tools.
• Strong strategic thinking and campaign planning capabilities.
• Excellent leadership, communication, and interpersonal skills.
• Ability to work effectively in a hybrid capacity, balancing office and remote work from Plymouth .
• Creative flair and a deep understanding of consumer behaviour online.

Benefits

• Competitive salary and bonus structure.
• Hybrid work model for enhanced work-life balance.
• Comprehensive health benefits package.
• Opportunities for career advancement and leadership development.
• Staff discounts and access to company events.