E-commerce Social Media Specialist

About the Role

Our client is seeking a creative and results-driven E-commerce Social Media Specialist to enhance their online presence and drive sales from their Southampton location. This role involves managing daily social media operations, creating compelling content, and executing targeted campaigns to engage customers and drive traffic to their online store. You will be an integral part of the marketing team, contributing directly to the company's digital growth and brand visibility in a competitive market. This is a fantastic opportunity for a hands-on individual passionate about the intersection of social media and e-commerce.

Key Responsibilities

• Manage and grow the company's presence across key social media platforms (e.g., Instagram, Facebook, Twitter).
• Create, schedule, and publish engaging content, including product highlights, promotions, and lifestyle imagery.
• Respond to customer inquiries and comments across social channels in a timely and brand-appropriate manner.
• Assist in the development and execution of paid social media advertising campaigns to meet specific e-commerce targets.
• Monitor social media trends and competitor activities to identify new opportunities.
• Analyse social media performance metrics and provide regular reports on engagement, reach, and conversions.

Requirements

• Previous experience in social media management, with a focus on e-commerce or retail.
• Proficiency with social media management tools and analytics platforms.
• Excellent content creation skills, including basic graphic design and copywriting.
• Strong understanding of the e-commerce landscape and consumer behaviour online.
• Good communication and interpersonal skills, with the ability to collaborate effectively.
• A proactive approach to learning and adapting to new social media features and trends.

Benefits

• Competitive starting salary.
• Full-time, in-office role providing direct team collaboration.
• Staff discount on products.
• Opportunities for training and professional development.
• Convenient location in Southampton .