E-commerce Social Media Specialist

About the Role

Our client is searching for a creative and results-oriented E-commerce Social Media Specialist to join their vibrant marketing team in Newcastle upon Tyne . This role is crucial for enhancing our client's online visibility, driving traffic to their e-commerce site, and fostering a strong community engagement across all social media platforms. You will be responsible for conceptualizing, creating, and scheduling compelling content that resonates with our target audience and aligns with brand objectives. This is an exciting opportunity for an individual passionate about digital storytelling and community building in the e-commerce space, working within a supportive and dynamic company culture.

Key Responsibilities

• Develop and execute engaging social media strategies aligned with e-commerce sales goals.
• Create, curate, and schedule high-quality content (text, images, video) for platforms including Instagram, Facebook, Twitter, and Pinterest.
• Monitor social media channels for trends, customer inquiries, and feedback, responding promptly and professionally.
• Engage with followers, build relationships, and foster a positive online community around the brand.
• Track and report on social media performance metrics, providing insights for strategy optimization.
• Collaborate with the marketing team on integrated campaigns to drive website traffic and conversions.

Requirements

• Proven experience as a Social Media Specialist or similar role, preferably within the e-commerce sector.
• Excellent content creation skills, including copywriting and basic graphic design/video editing.
• Proficiency with social media management tools (e.g., Hootsuite, Buffer) and analytics platforms.
• Strong understanding of current social media best practices and platform algorithms.
• Ability to work independently and as part of a team in a fast-paced environment based in Newcastle upon Tyne .

Benefits

• Competitive starting salary with opportunities for growth.
• Full-time employment with structured training programs.
• Comprehensive benefits package including health coverage.
• Generous staff discount on products.
• A creative and collaborative working atmosphere in Newcastle upon Tyne .