E-commerce Specialist

About the Role

Our client is looking for a versatile and experienced E-commerce Specialist to join their growing online retail team in Norwich . This role will involve overseeing various aspects of the online store, from product management and website optimization to digital marketing execution. You will be instrumental in driving online sales, enhancing customer experience, and ensuring the smooth operation of the e-commerce platform. This hybrid position is ideal for a proactive individual keen to make a tangible impact within a dynamic business.

Key Responsibilities

• Manage and optimize product listings, descriptions, and imagery on the e-commerce platform .
• Implement and manage digital marketing campaigns across social media, email, and search engines to drive traffic and sales.
• Monitor website performance, user experience, and conversion rates, identifying areas for improvement.
• Analyze sales data and customer behavior to inform merchandising and marketing strategies.
• Collaborate with internal teams (marketing, content, design) to ensure cohesive online presence and promotions.
• Handle customer inquiries related to online orders, product information, and website navigation.

Requirements

• Proven experience in an e-commerce role , with a strong understanding of online sales and marketing principles.
• Proficiency with e-commerce platforms (e.g., Shopify, Magento) and digital marketing tools.
• Strong analytical skills with the ability to interpret data and provide actionable insights.
• Excellent communication and organizational skills, with a detail-oriented approach.
• Ability to work effectively in a hybrid environment, managing tasks both in the office and remotely.
• Experience with SEO best practices and content management is a plus.

Benefits

• Competitive salary and opportunities for professional development.
• Flexible hybrid work arrangement, blending office and remote work.
• Employee discounts on a wide range of products.
• Comprehensive health and wellness benefits package.
• A supportive and collaborative work culture in Norwich .