E-commerce Specialist

About the Role

Our client is seeking a motivated and skilled E-commerce Specialist to manage and grow their online retail channels, based in Leeds . This role is crucial for driving online sales, enhancing customer experience, and ensuring the smooth operation of the e-commerce platform. You will be responsible for everything from website content management to digital marketing initiatives and analyzing online performance. This is an exciting opportunity to contribute to a growing digital business in a fully remote capacity, offering significant scope for innovation and impact.

Key Responsibilities

• Manage and optimize the company's e-commerce website, including product listings, content updates, and user experience.
• Develop and execute digital marketing campaigns, including SEO, SEM, social media, and email marketing, to drive traffic and conversions.
• Analyze website performance data, sales trends, and customer behavior to identify opportunities for growth.
• Oversee the online order fulfillment process, ensuring timely and accurate delivery.
• Manage customer inquiries and provide excellent online customer service.
• Collaborate with cross-functional teams to ensure brand consistency and effective product launches online.

Requirements

• Proven experience in e-commerce management and digital marketing.
• Strong understanding of SEO, SEM, social media marketing, and email campaign management.
• Experience with e-commerce platforms (e.g., Shopify, Magento) and analytics tools (e.g., Google Analytics).
• Excellent copywriting and communication skills.
• Ability to analyze data and translate insights into actionable strategies.
• Bachelor's degree in Marketing, Business, or a related field, or equivalent experience.

Benefits

• Competitive salary and performance-based incentives.
• Fully remote working arrangement with flexible hours.
• Opportunities for professional growth and training in digital marketing.
• Contribution to a dynamic and growing e-commerce business.
• Collaborative and supportive remote team environment.