Electrical Service Administrator

A well-established HVAC and Building Services company is seeking an Electrical Service Administrator to join their team on a full-time, permanent basis.

The successful candidate will play a key role in the day-to-day coordination of electrical works, ensuring jobs are scheduled efficiently, contractors are kept informed and customers receive excellent service.

Responsibilities

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Planning, scheduling and coordinating electrical works for contractors.

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Using internal systems to manage jobs, update records and monitor progress.

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Handling incoming calls, emails and customer enquiries professionally.

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Liaising with contractors, customers and internal teams to ensure smooth operations.

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Managing appointments and ensuring works are completed within agreed timescales.

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Carrying out general administrative duties and maintaining accurate records.

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Resolving scheduling issues and responding to changes efficiently.

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Providing excellent customer service at all times.

Requirements

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Previous experience in an administrative or coordination role.

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Excellent communication and customer service skills.

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Strong organisational skills with the ability to prioritise workloads.

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Confident using computers and administrative systems.

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Ability to work well under pressure in a fast-paced environment.

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A positive, professional attitude with excellent attention to detail.

What's on Offer:

• 30 days annual leave, including Bank Holidays.

• Company pension scheme.

• Ongoing training and continuous professional development.

This is a permanent position, and Coleman James are acting as an Employment Agency