EMEA Director, Customer Engagement & Operations

IPC International is seeking a Director of Customer Engagement & Operations, EMEA, to lead end-to-end customer and franchisee operations across the region. You will shape engagement strategies, oversee support and service delivery, and drive operational excellence across diverse international markets.

The role requires influential leadership, hands-on execution, and the ability to balance strategic thinking with operational delivery in a fast-paced, multi-country environment.

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