EMEA Regulatory IT & End-User Support Associate

CIBC in London is seeking a proactive IT Service Desk Specialist to support users in the EMEA region and contribute to regulatory reporting. You will work within a five-person team, covering shifts from 7am to 6:30pm, providing efficient desktop support and participating in project work across front-office and business-systems suites.

Key responsibilities include developing technical standards, upgrading applications, provisioning in ServiceNow, and maintaining audit documentation while

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