Engagement and Insights Manager (Fish - Food Business)

CompassioninWorld FarmingInternationalis a global movement transforming the future of food and farming. Help put aquatic animal welfare at the heart of Europe's food industry.

Engagement and Insights Manager (Fish - Food Business)

Roletype:Full time; Permanent (current funding confirmed until March 2029)

Location:HQ, Godalming, Surrey, UK (flexible/hybrid working pattern), or one of our other European offices. Our Godalming HQ office is close to Godalming station, with direct trains to and from London Waterloo taking approximately 45 minutes.

Salary: Up to £48,000 per annum, depending on skills and experience

Abouttherole

As our Engagement and Insights Manager, you'll lead the development and delivery of our flagship Fish Welfare Survey, using engagement, benchmarking and insight to help improve the lives of aquatic animals across European seafood supply chains.

Working closely with colleagues across Food Business, Research, Policy, Campaigns and Communications, you'll turn complex data into clear, persuasive recommendations, build trusted relationships with leading retailers and create practical routes towards higher-welfare policies and practices.

• Lead the Fish Welfare Survey - Shape its methodology, benchmarking criteria, digital platform and reporting so it remains a respected industry tool.

• Build influential partnerships - Engage leading UK, French and European retailers, increasing participation and developing tailored improvement plans.
• Turn evidence into action - Oversee data collection, validation, analysis and reporting to identify trends, benchmark performance and inform clear recommendations.
• Bring insights to life - Present compelling findings through retailer meetings, reports, industry forums, workshops and roundtables.
• Deliver with impact - Manage plans, timelines, budgets, procurement and supplier relationships, keeping this strategic programme on track and aligned with organisational priorities.

About you

To succeed as our Engagement and Insights Manager, you'll need to be able to combine confident relationship management with strong project delivery, analytical thinking and the ability to communicate complex findings clearly. You'll be comfortable working across teams and with external partners, bringing a collaborative, organised and solutions-focused approach.

Skills and experience you'll need to bring:

• Practical account or relationship management experience within the retail sector, with proven internal and external customer service skills.
• Knowledge or practical experience of aquatic animal welfare and production.
• Strong project management experience, including delivering complex workstreams to agreed deadlines and budgets.
• The ability to interpret statistical data and translate findings into clear messages, practical recommendations and persuasive business asks.
• Business-level fluency in French and English, with the ability to work independently, collaboratively and with initiative, would be desired.
• Excellent written and verbal communication skills, with the confidence to influence stakeholders and navigate challenging conversations diplomatically.
• An advanced degree, or equivalent relevant experience, in an area such as aquatic animal welfare, animal production, business or economics.

If you don't meet every requirement but believe you could thrive in this role, we encourage you to apply.

Why join us

This is an opportunity to truly help shape a flagship industry initiative, influence leading food businesses and help deliver measurable improvements for billions of aquatic animals.

For UK-based employees, we offer a supportive, flexible workplace with a strong focus on wellbeing and development, including:

• 25 days annual leave + bank holidays
• Health Cash Back Plan and 24/7 GP access
• Employee Assistance Programme and MHFA support
• Premium Calm App subscription
• Electric car scheme available
• Defined contribution pension scheme
• Enhanced discretionary sick pay
• Hybrid working model (role and location dependent)
• Free onsite parking and office next to mainline station
• Cycle Benefit scheme and other savings options

• Ongoing learning and development opportunities

Benefits vary by country. Please contact us for further information about the benefits available in other locations.

How to apply and key dates

Ifyou'reready to make a global impact,we'dlove to hear from you. PleasesubmityourCV and a cover letter in English, outlining how you meet the Person Specification. To support a fair and unbiased recruitment process, we kindly ask that you do not include a photo in your CV. Please note that we may begin interviews on a rolling basis, so early applications are encouraged.

Closing date: Tuesday 10 November 9AM

1stStage (Teams) Interview: Anticipated Monday 16 November PM

2ndStage (Face to Face at HQ) Interview, with task: Anticipated Tuesday 24 November PM

"Join us in building a more compassionate future for animals, people, and the planet."

As part of Stage 1 interviews, shortlisted candidates may receive pre shared, values based interview questions to support a positive candidate experience. If you require any adjustments during the recruitment process, please let us know, we're always happy to support candidates.

About Compassion

Compassion in World Farming Internationalis a leading global organisation working to end factory farming. Founded in 1967 by British farmer Peter Roberts,we'vespent over 50 years driving change, successfully campaigning to ban cruel practices such as barren battery cages, veal crates, and sow stalls across the UK and Europe.

Our work combines advocacy, campaigning, and collaboration with policymakers and businesses to promote animal welfare and sustainable food systems. We envision a future where animals are treated with compassion, and farming supports both people and the planet. To learn more about our mission, culture, and opportunities, please explore ourCandidate Pack, andCareers Page.

Tocomply withlegal requirements in the UK and internationally, all applicants must be able todemonstratetheir right to work in the country where the role is based. Compassion in World Farming is absolutely committed toproviding equal opportunities for everyoneregardless of their background.Wevalue diversity and live experienceand acknowledge the underrepresentation of people from certain backgrounds, both within our organisation and across the sector.We welcome applications from underrepresented groups, whether these be of ethnicity, gender, identity, religion, physical ability, sexual orientation or other.

The salary shown applies to the UK. Salaries for roles based in other country offices may vary depending on location and local currency. Please contact us if you require any further clarification.