Experienced Scheduling / Technical coordinator

Experienced Scheduling Coordinator

Location: Dunmow, Essex Contract: Permanent, Full Time

We are recruiting for an experienced scheduling coordinator to join a well-established and growing business based in the Dunmow area.

This is a key coordination position where you will take responsibility for planning and scheduling field based teams, organising customer appointments and ensuring jobs run smoothly from initial booking through to completion.

The Role

As an Experienced Scheduling Coordinator, you will act as an important link between customers, field based teams and internal departments.

Your responsibilities will include:

Managing and coordinating busy daily and weekly schedules

Booking and allocating customer jobs

Scheduling field based engineers and technicians

Planning workloads based on location, availability and job requirements

Organising efficient travel and routes between customer sites

Liaising with customers to arrange appointments and attendance

Keeping customers updated throughout the process

Ensuring relevant information is obtained before scheduled work takes place

Preparing job packs and supporting documentation

Coordinating site and job specific paperwork where required

Monitoring jobs from initial booking through to completion

Responding to changes, cancellations and urgent requirements

Rearranging schedules and workloads when priorities change

Liaising with internal departments to ensure work is ready to proceed

Maintaining accurate records and updating internal systems

Following up on outstanding actions and completed work

Identifying potential scheduling issues and resolving them proactively

Providing general operational and administrative support to the wider team

About You

You will ideally have:

Previous experience scheduling engineers, technicians, contractors or another field based workforce

Strong diary and workload management experience

Experience coordinating multiple jobs simultaneously

Excellent customer communication skills

The confidence to make decisions when schedules change

Strong organisation and administration skills

Experience working across different departments

The ability to prioritise effectively in a busy environment

A proactive approach to resolving scheduling and customer issues

The Opportunity

This is an excellent opportunity for an experienced coordinator who enjoys being at the centre of a busy operation.

You will have ownership of schedules and workloads, working closely with both customers and internal teams to ensure jobs are organised effectively and delivered to a high standard.

If you are an experienced scheduler looking for a permanent position where you can take genuine ownership of the coordination process, we would be keen to hear from you.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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