Facilites Assistant

Job Title: Facilities Admin Assistant

Location: Central London

Job Type: Permanent, full time

Salary: £35,000 - 45,000 per annum

Work Hours: Monday to Friday, 8am to 5pm

We're on the lookout for a proactive and dependable Facilities Assistant to support a busy Facilities Management team in Central London. This is a full-time, permanent position. If you're highly organised, tech-savvy and keen to build your experience within a professional and fast-paced environment, this could be the perfect opportunity.

The Facilities Assistant will play a central role in managing day-to-day admin processes, supporting compliance tasks and keeping essential records up to date. You'll be working Monday to Friday, 8am to 5pm, as part of a supportive team handling essential facilities services across multiple sites.

What makes this role stand out

• Opportunity to support a large and varied property portfolio
• Exposure to compliance, utilities, insurance reporting and systems
• A permanent role with room to grow within the team

Day to day

• Run the central helpdesk across the property portfolio, handling incoming queries on facilities, utilities and compliance
• Handle utility queries and change of tenancy (COTs), tracking and following up across the portfolio
• Support BHI health and safety management, including H&S documentation and scheduling checks
• Organise and track statutory inspections and insurance documentation and reports
• Maintain and update essential records, including O&M documentation on SharePoint
• Administer direct contracts and provide admin support for service providers
• Carry out cleaning audits
• Ensure accurate documentation and timely completion of reports
• Support general administrative tasks to keep day-to-day operations running smoothly

What we're looking for

• Previous admin experience, ideally within facilities, property or compliance
• Excellent organisational and time management skills
• Strong attention to detail and accuracy in handling reports and documentation
• Confidence using Microsoft Office and internal record-keeping systems
• A professional and proactive approach to managing queries and tasks
• Clear communication skills and the ability to work across teams