Facilities and Operations Manager

C&C Search is currently recruiting a Facilities & Operations Manager for a highly respected, purpose-led organisation based in Central London. This Facilities & Operations Manager opportunity offers the chance to lead a multi-disciplinary facilities team, oversee a multi-occupancy building, work closely with senior stakeholders, and enjoy an excellent benefits package within a collaborative and supportive environment.

All about the role and company I would be working for!

Position: Facilities & Operations Manager

Salary: £50,000 - £55,000

Hybrid set up: Fully office-based, 5 days per week

Benefits: Excellent benefits package

What they do: A globally recognised charitable organisation

Size of company: Global

Company culture and what makes them great to work for:

This organisation is known for its exceptional culture, meaningful impact and long-term commitment to its people. Employees enjoy a collaborative, respectful and inclusive environment where ideas are valued and personal development is actively encouraged. The Facilities & Operations Manager will have significant autonomy, exposure to senior leadership and the opportunity to make a genuine impact on the operation and continuous improvement of a unique estate. The organisation places a strong emphasis on teamwork, learning, wellbeing and professional growth, making this an outstanding opportunity for a Facilities & Operations Manager looking to combine technical expertise with people leadership.

Key responsibilities for this Facilities & Operations Manager position:

• Lead, develop and mentor a facilities team including an Assistant Manager and Maintenance Operatives
• Take ownership of all planned preventative and reactive maintenance across the site, ensuring building systems and infrastructure operate efficiently
• Manage contractors, suppliers and service providers, ensuring quality, compliance, value for money and adherence to agreed service standards
• Oversee building operations including maintenance, health & safety, security, cleaning and reception services
• Maintain compliance with statutory regulations and ensure all maintenance records, certifications and documentation remain up to date
• Manage facilities budgets, forecasts, procurement processes and supplier performance
• Present facilities updates, performance reports and project updates to senior stakeholders and committees
• Drive continuous improvement initiatives, sustainability programmes and operational efficiencies across the estate
• Support event operations and ensure facilities services are delivered seamlessly for large-scale events and activities
• Build strong relationships with internal stakeholders, tenants, estate partners and external contractors

What background and experience are the company looking for?

• Strong facilities management and building maintenance expertise is essential
• Excellent technical knowledge of HVAC, electrical, plumbing, mechanical plant and critical infrastructure systems
• Previous experience leading and developing teams with a collaborative and approachable management style
• Experience managing contractors, suppliers and service delivery partners
• Strong knowledge of health & safety legislation, compliance requirements and building operations best practice
• Ability to explain technical information clearly to non-technical stakeholders
• Experience managing planned preventative maintenance programmes and maintenance strategies
• Commercially aware with strong budgeting, procurement and negotiation skills
• Confident communicator with excellent presentation and stakeholder management abilities
• Proactive, hands-on and solutions-focused approach with a passion for operational excellence and continuous improvement
• Strong IT skills including Microsoft Office and CAFM systems

At C&C Search, diversity, equity and inclusion are at the core of who we are and how we operate. Our commitment to these values is unwavering across all our work in recruitment, and in our training and development programmes. C&C Search fosters a culture of inclusion and belonging and has a deep commitment to being a part of creating a fairer society through partnering with clients who are also committed to a seat at the table for everybody. We work with companies that are committed to reflecting our communities, where people can bring their authentic selves to work. We know that having varied perspectives helps generate better ideas, better businesses and better societies. There is much to be done, but together we can achieve equality for all.

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