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Field Service Engineer - HGV Vehicles
- Oxfordshire
- Permanent·On-site
- Full time
- £48,500 - £48,500 Per Annum
Job Description
Farid Hillend Engineering - one of Europe's leading manufacturers of high-quality, custom-built recycling collection vehicles. With over 50 years of industry experience, we are a well-established and respected business.
Due to increased demand, we are expanding our regional service team and are looking to recruit a Field Service Engineer to support customers across the Oxford area.
In this role, you will be responsible for commissioning new vehicles, supporting customers through training and technical expertise, and carrying out repairs and modifications to our vehicles in service. You will play a key role in building strong customer relationships and promoting our spares and service offerings.
Key Responsibilities:
Diagnose and repair mechanical, hydraulic, pneumatic and electrical faults on refuse collection vehicles in service.
Carry out repairs on our customers sites to minimise vehicle downtime and maintain collection schedules.
Provide technical advice and training to operators on correct vehicle use to reduce breakdowns.
Assist with the preparation and provision demo vehicles, ensuring they are maintained to a high standard.
Identify and order replacement parts to ensure timely repairs.
Ensure all work complies with health and safety regulations, including LOLER standards.
Liaise closely with our service desk to prioritise and plan repairs effectively.
Record parts usage, labour time, and follow-up actions clearly.
Provide support to workshop to cover holidays or on occasion if workload demands.
You'll have:
Experience as a Commercial Vehicle Engineer, ideally in a field-based role, with the ability to manage and prioritise your workload effectively.
Excellent communication skills to be able to manage expectations with your customers.
Experience with hydraulics and CAN bus electrical systems an advantage but training will be given.
A proactive, customer-focused approach with a willingness to take ownership and go the extra mile.
What we offer:
Salary from £48,500 p.a. DOE plus performance related bonuses
Company Van
Excellent holiday entitlement of 33 days per year
Life Assurance
Income Protection Scheme of up to 50% of salary for long term sickness
Company Benefits website giving you instant discounts on the UK's favourite retailers.
Employee Assistance Program
If you are currently workshop based and looking to move your career on to the next level this may be the role for you. We are a diverse and successful manufacturing company so get in touch and kick start your career move now.
Job Type: Full-time
Pay: From £48,500.00 per year
Benefits:
Company pension
Referral programme
Store discount
Licence/Certification:
Driving Licence (required)
HGV Licence (preferred)
Work Location: On the road
Due to increased demand, we are expanding our regional service team and are looking to recruit a Field Service Engineer to support customers across the Oxford area.
In this role, you will be responsible for commissioning new vehicles, supporting customers through training and technical expertise, and carrying out repairs and modifications to our vehicles in service. You will play a key role in building strong customer relationships and promoting our spares and service offerings.
Key Responsibilities:
Diagnose and repair mechanical, hydraulic, pneumatic and electrical faults on refuse collection vehicles in service.
Carry out repairs on our customers sites to minimise vehicle downtime and maintain collection schedules.
Provide technical advice and training to operators on correct vehicle use to reduce breakdowns.
Assist with the preparation and provision demo vehicles, ensuring they are maintained to a high standard.
Identify and order replacement parts to ensure timely repairs.
Ensure all work complies with health and safety regulations, including LOLER standards.
Liaise closely with our service desk to prioritise and plan repairs effectively.
Record parts usage, labour time, and follow-up actions clearly.
Provide support to workshop to cover holidays or on occasion if workload demands.
You'll have:
Experience as a Commercial Vehicle Engineer, ideally in a field-based role, with the ability to manage and prioritise your workload effectively.
Excellent communication skills to be able to manage expectations with your customers.
Experience with hydraulics and CAN bus electrical systems an advantage but training will be given.
A proactive, customer-focused approach with a willingness to take ownership and go the extra mile.
What we offer:
Salary from £48,500 p.a. DOE plus performance related bonuses
Company Van
Excellent holiday entitlement of 33 days per year
Life Assurance
Income Protection Scheme of up to 50% of salary for long term sickness
Company Benefits website giving you instant discounts on the UK's favourite retailers.
Employee Assistance Program
If you are currently workshop based and looking to move your career on to the next level this may be the role for you. We are a diverse and successful manufacturing company so get in touch and kick start your career move now.
Job Type: Full-time
Pay: From £48,500.00 per year
Benefits:
Company pension
Referral programme
Store discount
Licence/Certification:
Driving Licence (required)
HGV Licence (preferred)
Work Location: On the road