Field Service Engineer

Field Service Engineer

Salary: £40,000 + Mileage Allowance

Location: Cambridgeshire based

Frequent European Travel

A leading provider of digital UV inkjet printing technology is seeking an experienced Field Service Engineer. This role suits someone driven, self‑motivated, and disciplined, with a strong sense of ownership and accountability.

Role Overview

Install, set up, maintain and service digital UV inkjet printers across UK and European customer sites

Deliver technical support, troubleshooting and first‑line diagnostics to minimise equipment downtime

Escalate technical issues promptly in line with service standards

Identify additional revenue opportunities during service visits and report them to the sales team

Support strong customer relationships to maximise satisfaction and uphold company reputation Experience & Skills Required

Previous experience as an Inkjet Field Technician/Engineer ideally but any industry that can be transferrable

Excellent fault‑finding and problem‑solving ability

Solid electrical and mechanical engineering knowledge is a must

Skilled in electronic diagnostic tools

Fluent English; additional European languages advantageous

Strong IT skills, including network infrastructure knowledge

Proficient with Adobe Illustrator, Photoshop and CorelDraw

Confident in customer handling and delivering B2B training

Familiar with helpdesk systems, troubleshooting procedures and warranty processes

Experience attending exhibitions and presentations

Full clean driving licence

Able to travel frequently across Europe when needed

Training will be provided Package

£40,000

Mileage allowance (no company car)

pension

25 days holiday + bank holidays

Standard working hours: 08:30–16:30, with flexibility due to travel Location

Ideally based in Cambridgeshire with regular travel throughout Europe.

If you’re interested in the Field Service Engineer role and feel you have the relevant experience, please contact Lisa Logan at Unicorn Resourcing.

If this role isn’t quite right but you’re exploring new opportunities, we’re happy to discuss your career confidentially.

Unicorn Resourcing Limited acts as an Employment Agency for this permanent position